Write to the amieequestrian.co.uk editorial team
Got a question about the Gamblezen content on our site? We're here to help. Whether you'd like clarification on a bonus term, more detail about a payment method, or simply want to share feedback about what you've read, drop us a line at [email protected].
We aim to respond within 48 hours during weekdays. Our editorial team reviews every message, and we'll get back to you as soon as we can with the information you need.
Questions about your Gamblezen account
We're an independent information portal – we publish reviews and guides, but we don't operate the platform itself. That means we have no access to player accounts, deposits, withdrawals, bonuses, or technical issues on the operator's side.
If your question is about registration, a pending withdrawal, a bonus that hasn't credited, or any other account matter, you'll need to reach the operator directly. Gamblezen offers 24/7 live chat and email support through its own platform – log in and look for the support or help section, or check the operator's contact page for the quickest route to an answer.
Why this distinction matters
Separating editorial content from operator services keeps our reviews honest and independent. We assess what's published, test the claims where we can, and report what we find – but we're not part of the company running the games or handling your money. That boundary protects both your interests and ours.
When you write to us, you're writing to a review site. When you write to the operator, you're writing to the team that can actually change something in your account. Knowing which inbox does what saves time for everyone.
Responsible gambling and getting help
If gambling has stopped being fun, or if you're worried about your own play or someone else's, confidential support is available right now. GamCare runs the National Gambling Helpline on 0808 8020 133 – it's free, open 24 hours a day, and staffed by people who understand what you're going through. You can also visit gamcare.org.uk or begambleaware.org for advice, tools and treatment referrals.
Access to gambling sites is restricted to those aged 18 and over (18+). If you share a device with someone under 18, parental-control software such as Net Nanny or Qustodio can block access to age-restricted content and keep younger users safe.
This page is provided for information and marketing purposes. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.